This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand how your information is handled when you use our web platform.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licensing conditions set by our regulatory authority. During transaction processing, we may also collect data relating to the payment method used — for example, partial card numbers or e-wallet identifiers — solely to facilitate secure transfers and prevent fraud.

We also gather technical data automatically as you navigate our web platform. This includes your IP address, browser type, session timestamps, and interaction logs. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience functions as intended. Cookies are used to keep your session active and remember your preferences; you may adjust cookie settings through your browser, though doing so may affect certain platform features.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members with a legitimate operational need are permitted to access your personal information, and all such access is logged and monitored.

We do not sell or rent your personal data to third parties. There are, however, limited and specific circumstances in which data may be shared externally. These include sharing with payment processors and identity verification services that are necessary to complete transactions and satisfy our know-your-customer obligations, and disclosures to regulatory or law enforcement authorities where we are legally required to do so. Any third party receiving your data is required to handle it in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by our licensing conditions and applicable financial regulations. Once that retention period expires, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask for corrections where information is inaccurate, and to request deletion of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to verified requests within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through your registered email address or via a notice on the web platform before those changes take effect. Continuing to use our platform after such notification constitutes your acknowledgement of the updated practices.